After much popularity of my original post last year on how to fix Shockwave Flash crashing within Chrome for Mac, I’m back with an updated version for 2013!
If you are a Chrome for Mac OS user, chances are that you’re working your way through a seemingly never-ending battle with an onslaught of Adobe (Shockwave) Flash updates, many of which have seemed to cause unnecessary slow-downs, crashes and eventually (pardon my highly scientific terminology) the urge to rip out each and every single hair from your skull.
Guess what? I’ve been there myself and I’m here today to make sure that those pretty little hairs remain deeply rooted where they belong…in your head and not on the floor next to your computer.
The methodology behind today’s fix is really quite simple, and equally baffling. For some odd reason, my up-to-date Chrome for Mac OS X installation seemed to have not just one, but two, count them — two — versions of Flash installed and activated at the same time.
Why, you ask? It’s beyond my comprehension, but I’ve discovered a quick and painless way to trim the fat. Here are the steps you can take to enrich your Flash-based Web browsing experience … without even restarting your browser!
Are you ready? Here we go!
Step 1: Plugins
In your address bar, type chrome:plugins and hit Enter on your keyboard.
Step 2: Expand
In the top-right corner, you should see the word Details with a small + symbol next to it. Click the + symbol to expand the existing plugins listed in the column on the left. If it is already expanded (showing a - symbol), go ahead and skip to step 3.
Step 3: Disable
Scrolling down to Flash, you should see a mention of 2 files. See it? Good. You’re almost finished.
Leaving the top entry alone, you will want to click Disable for the older version. This will grey out the older erroneous version (on the bottom) and will prevent Chrome from referencing multiple Flash installations each time a Flash-based object is called up in the browser.
If your screen looks like the screenshot below, you’ve just succeeded in clearing out the unnecessary Flash installations. Woo-hoo!
Go ahead and try using that Flash-enabled object or Website after making this change and our money is on the fact that everything will be back to a normal (functioning) state!
Update for PC (Windows 7) 2013-07-15
I had the pleasant opportunity to chat with an individual who was having difficulty seeing Flash objects in Chrome for PC (Windows 7), who provided the following steps for a similar resolution for Windows / PC users, which is as follows:
1) In your address bar on Chrome type in ‘chrome://plugins’
2) Immediately you will see the list of plugins running on Chrome and the top two are both Adobe Flash Player, but installed in different file locations.
3) Find the one that is located at:
C:\Program Files (x86)\Chrome\Application\28.0.1500.72\PepperFlash\pepflashplayer.dll. (the numbers following Application may vary on your PC)
4) Just underneath the location information is a blue, underlined link saying ‘Disable’. Left-click this link so it changes to ‘Enable’.
5) To be on the safe side, close down and restart Chrome (although it shouldn’t be necessary).
This helpful individual also provided the following screenshot of the enacted fix:
Why users are forced into workarounds like this will probably never be fully explained, but hey — at least there are people out there who are willing to share their knowledge in these difficult-to-pin-down situations — right?!
Were you able to follow-along with the process above? Did you get stopped somewhere along the way?
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